Legal Terms & Store Policy

Terms of Service & Store Return Policy

1. Scope & Ownership of Services

These Terms govern all transactions and usage across the literary, physical, digital, and technological properties of Éditions CPC Publishing (eCPCp) and founder Clément Paquette. This includes:

• Deluxe Case Laminate Hardcovers, Boxed Sets, Author-Signed Paperbacks, and ACCEPT Corporate/Team Bundles.
• Digital publications, eBooks, and illustrated collector PDF interiors.
• Neural audio adaptations and spoken-word master editions.
• Software suites and web applications, including Acceptio by ACCEPT, DeMaskeR Shield, and Script Studio.
• Editorial assessments, translation retainers, and consulting services.

2. Intellectual Property & Copyright Protection

All literary texts, illustrations, audio designs, typography, code, trademarks, and branding appearing on this platform are the sole and exclusive intellectual property of Clément Paquette and Éditions CPC Publishing, protected internationally under the Berne Convention for the Protection of Literary and Artistic Works and the Canadian Copyright Act (R.S.C., 1985, c. C-42).

Strict Prohibition on Redistribution & Copying:

• Purchases grant a single-user, personal, revocable, non-exclusive license to read or listen to the work.
• You may not photocopy, scan, digitize, re-upload, distribute, peer-to-peer share, resell, rent, sublicense, or publicly perform purchased physical or digital works without explicit written consent from the publisher.
• You may not feed or ingest any copyrighted text, audio, or artwork into artificial intelligence models, scraping pipelines, or automated crawlers without written licensing agreements.

3. Social DRM & Digital Watermarking

To protect the integrity of our intellectual property, digital deliverables (including illustrated PDFs) may be serialized with an invisible or discrete ex-libris mark containing the purchaser's name, transaction ID, and timestamp. Tampering with or altering digital rights management metadata is strictly prohibited by law.

4. Pricing, Currency & Tax-Inclusive Billing

All prices displayed on direct checkout links are denominated in Canadian Dollars (CAD) and configured with applicable taxes included unless expressly indicated otherwise. Payments are processed securely through Stripe, Inc.

5. Multi-Tier Store Return, Replacement & Refund Policy

Because published literary works, illustrated collector editions, and digital masters contain reproducible intellectual property, our return and refund policy balances strong consumer protection with copyright preservation under the Quebec Consumer Protection Act (L.P.C.) and international e-commerce standards:

A. Physical Books & Collector Editions (Unopened Package & Custom Inscription Rules):

• 100% Postal Damage or Lost Package Guarantee: Every physical order is shipped in heavy-duty armored protective packaging with postal tracking. If your book or boxed set arrives damaged from postal transit or is lost by the carrier, we provide a 100% free replacement copy at no cost to you (simply email photos of the damaged mailer within 14 days of delivery).
• Unopened Package Return Condition (30-Day Window): For non-personalized physical books and multi-pack bundles, returns for refund or exchange are accepted within 30 days of delivery strictly on the condition that the inner protective atelier seal / shrink-wrap has NOT been opened or broken, and the book remains unread and in pristine mint condition. Once a book package is unsealed and opened, it is susceptible to copying/scanning and cannot be returned for change of mind.
• Personalized & Custom-Inscribed Editions: In accordance with statutory exemptions for bespoke and custom-made goods, books that have been personally hand-inscribed by the author to a specific named recipient are non-refundable for change of mind once inscribed and dispatched.
• Artisanal Fulfillment Lead Time: Author-signed editions are printed on demand, inspected, personally autographed, and dispatched via tracked post (4 to 6 weeks total delivery window; express courier upgrade available upon request).

B. Digital Downloads (eBooks, Illustrated PDFs & Neural Audio Masters):

• Digital deliverables are transmitted immediately upon payment authorization. Because digital files are immediately copyable and cannot be "returned" once accessed, all digital download sales are final and non-refundable once the download link is delivered.
• 14-Day Technical Peace-of-Mind Guarantee: If you experience any technical difficulty opening, reading, or playing your file on your device, contact our support desk within 14 days for immediate replacement links or alternative compatible file formats.

C. Software Subscriptions (Acceptio Pro SaaS):

• Subscriptions to Acceptio Pro ($29 CAD/month or $276 CAD/year) include a 7-day money-back peace-of-mind guarantee on your initial billing period, plus 1-click self-service cancellation at any time via the Stripe Customer Portal.

D. Consulting & Editorial Retainers:

• Appointments and manuscript reviews may be rescheduled with at least 48 hours notice. Cancellations made with less than 48 hours notice are subject to a 50% retainer fee to compensate for reserved editorial time.

6. Software Subscriptions (Acceptio Pro)

Subscriptions to Acceptio Pro are billed on a recurring basis ($29 CAD/month or $276 CAD/year). You may cancel your subscription at any time via the self-service Stripe Customer Portal. Upon cancellation, access continues through the end of the paid billing period with no automatic renewal.

7. Limitation of Liability

In no event shall Éditions CPC Publishing, its founder, or contributors be liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our websites, software, or digital goods. Our maximum aggregate liability shall not exceed the total amount paid by the customer for the specific transaction giving rise to the claim.

8. Governing Law & Dispute Resolution

These Terms of Service are governed by and construed in accordance with the laws of the Province of Quebec and the federal laws of Canada. Any dispute arising out of or relating to these terms shall be submitted to the exclusive jurisdiction of the competent courts of the judicial district of Montreal, Quebec.

9. Contact Information

For legal inquiries, copyright licensing requests, or customer support regarding these terms, please contact: